Privacy Policy
Last updated: 25-03-2026
1. Data Controller
Trade8 is responsible for the processing of personal data as described in this privacy policy.
Trade8
Euvelgunnerweg 25A
9723 CV Groningen, The Netherlands
Chamber of Commerce: 85131938
Email: info@trade8.nl
2. What Data Do We Collect?
We collect the following personal data when you use our platform:
- Name (first and last name)
- Email address
- Phone number
- Company name and company details
- Order data (products, quantities, prices, shipping details)
- Communication data (messages with your agent, attachments)
3. Why Do We Use Your Data?
- Account management and identification
- Processing and fulfilment of orders
- Communication between you, your agent, and Trade8
- Quality control and approval processes
4. Legal Basis
- Contract performance: processing is necessary for the execution of our services
- Legitimate interest: improvement of our services and platform security
- Consent: when you explicitly opt in (e.g. newsletter)
5. Data Sharing
We only share your data with parties that are necessary for our services:
- Agents in China: receive order and product data necessary for sourcing, inspecting, and shipping your products
- Mollie (payment provider): processes your payment data for secure transactions
We never sell your personal data to third parties.
6. Cookies
Trade8 only uses functional cookies that are necessary for the operation of the platform (e.g. session cookies, CSRF protection). We currently do not use any tracking or marketing cookies.
7. Data Retention
Your account data is retained as long as your account is active. After termination of your account, we will delete your personal data upon request, unless legal retention obligations (e.g. tax requirements) require a longer retention period.
8. Your Rights
Under the GDPR, you have the following rights:
- Right to access your personal data
- Right to correction of inaccurate data
- Right to deletion of your data
- Right to data portability
If you have a complaint about the processing of your personal data, you can file it with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens, autoriteitpersoonsgegevens.nl).
9. Contact
For questions about this privacy policy or the processing of your personal data, please contact us at info@trade8.nl.